OUR SOLUTIONS

BEHAVIOUR

SALES

 

Our Perspective 

 

Human behaviour is experienced throughout an individual’s entire lifetime. It includes the way they act based on different factors such as genetics, social norms, faith, and attitude. 

 

Certain personality traits which each individual has can impact on Behaviour. These traits vary from person to person and can produce different actions or behaviour even when different individuals experience the same situation. 

 

Social and organisational norms also impact behaviour. Due to the inherently conformist nature of human society in general, humans are often pressured into following specific rules and displaying certain behaviours within an organisation. This, in many cases, conditions the way people behave in order to conform. This is because certain actions are deemed to be either acceptable or unacceptable, within the culture of that organisation. 

 

These behaviours may or may not serve the organisation. We have, in many organisations, experienced leadership behaviours that are accepted and rewarded, but which do not add value and in some cases are counterproductive.

 

At Open Minds, we identify the behaviours that make a difference or will make a difference to the individual and the organisation, and then manage a plan to ensure that these behavioural changes are put in place and then practised.   

 

We can implement a development training plan ourselves, work with your existing providers or in house Learning and Development departments. Whatever you choose, we will help you make it happen.

Organisational Behaviour 

 

Our main goals within Organisational Behaviour (OB) are to improve job performance, increase job satisfaction, promote innovation, and encourage leadership.

 

Our focus includes:

 

  1. Understanding the relationship between an organisation and its employees: Our practice of Organisational Behaviour helps in the better understanding of the relationship between an organisation and its employees, thereby helping in the development of better Human Resource strategies. Strategies that create a better work environment, employee loyalty and increase the overall value of the human capital for the organisation.

  2. Motivating employees: We help managers to understand their employees better and motivate them, applying different motivational tools as per individual requirements, resulting in the better performance of the organisation as a whole.

  3. Improving industrial/ labour relations: A focus of Organisational Behaviour help in understanding the cause of a problem, predict its future course and control its consequences. As a result, managers can maintain better relationships with their employees by nipping any problem in the bud.

  4. Effective utilisation of Human Resource: We help managers to effectively and efficiently manage their employees, inspiring and motivating them to higher efficiency and productivity through a better understanding and analysis of human behaviour.

  5. Predicting human behaviour: This is an essential element of understanding Organisational Behaviour within your organisation. We help leaders become students of human behaviour, enabling them to become better leaders and thereby contributing to organisational effectiveness and profitability.

 

Sales Development    

Change Behaviour. Improve Results

 

All companies and organisations want a high performing, professional sales and customer service teams who consistently practice the right behaviours. It’s these behaviours that differentiate them from their competition and ensure loyal and satisfied customers.

 

Open Minds is one of only a few companies in the world that truly understands how to ensure the right behaviours are identified and implemented, regardless of the different personalities within your organisation.

 

We build our training interventions on a foundation of observing thousands of individual’s behaviour, having completed a leading psychometric test. These observations have been undertaken in multiple organisations across the globe.  

 

Open Minds observations and behavioural research and analysis provide us with the knowledge of the behaviours needed for high performing sales teams.

 

We adapt each one of our interventions to our clients’ environment, based on our robust processes and our own unique, positive sales methodology.

 

Our partnering approach, based on scientific foundations, ensures that we help our clients achieve their goals.

 
NGO's from across the Globe

We a passionate about helping NGO's do the very best work that they can and to that end we have worked with the UN and a number of start-ups or early-stage NGO's to accelerate their impact and growth.

 

Our work with NGO's is in three areas:

  • Telling their Story

  • Selling their Story 

  • Leading their People and Business  

 

Telling their Story 

Crafting meaningful and compelling stories that land with the audience regardless of the individual's personality preference. 

 

Selling their Story

Helping NGO's create presentations and proposals to ensure they attract support and funding.

 

Leading their People

A strong leadership team is of paramount importance. We ensure the right leadership skills and behaviours are in place to inspire confidence in funders, partners and employees.

 

Coaching and Mentoring 

Having a mentor and receiving ongoing coaching is what often makes the real difference, as lasting behaviours change happens over time. We will match you with a mentor/coach from our pool of highly qualified and experienced coaches who are able to give you the very best guidance and support.   

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Open Minds is a "for value company"
We believe in creating value for our Clients and always agree how value/ROI will be measured. 

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