In 1995, two psychologists from Cornell University, David Dunning and Justin Kruger published a research paper in the Journal of...

BlackRock’s CEO Larry Fink said, “Without a sense of purpose, no company can achieve its full potential.” Many organisations claim to...

Objectives and Key Results (OKRs) are now used by a number of companies, and there’s an excellent reason why they have gained popularity...

Leadership and human behaviour go hand in hand. Organisations that understand how to effectively deal with their employees and equip them...

If you want to be a successful salesperson, you need to get comfortable with scepticism. Why? Because people have doubts about one...

10 steps to help you create a work environment that will attract and keep the best talent in this new normal It goes without saying; the...

Changing culture is not easy, with benchmarking revealing that upwards of 70% of organisational change initiatives fail. Trying to adopt...

Even though extroversion-introversion can be a revealing measure of our lives, it’s missing the much more complex and intriguing picture...

This TED talk gives very good insight into the work we, at Open Minds, do on a daily basis. We work with our clients to uncover how they...

When being empathetic is your full-time job, burning out is only human.... https://www.entrepreneur.com/article/340207

The fast-increasing application of AI in the recruitment process has stirred a debate about bias and fairness.

Open Minds works with organisations to explore and implement AI sales solutions that resonate with their customers. "Businesses today are...

The behavioral revolution in economics was triggered by a simple, haunting question: what if people don’t act rationally? This same...

In September we are attending the UN Climate Change Summit in New York

In service contexts, leaders’ efforts to maintain and enhance employees’ service quality are vital to organizational performance....

Watch Sinek's video here. https://youtu.be/9ZUEQ0Ayte0

All companies and organizations want high performing, professional sales and customer service teams who consistently practice the right...