As AI gains human traits, will it lose human trust?

Open Minds works with organisations to explore and implement AI sales solutions that resonate with their customers.

"Businesses today are facing the unprecedented challenge of embracing automation and technological innovation, without eroding consumer confidence.


Trust in organizations and institutions is at an all time low. Organizations need behavioural design if they want to automate, innovate and maintain their consumers’ trust."


Read article here: https://www.ey.com/en_gl/disruption/behavioral-design-megatrend