Diversity and inclusion: The ABC of inclusive leadership

Changing culture is not easy, with benchmarking revealing that upwards of 70% of organisational change initiatives fail. Trying to adopt a more inclusive culture is arguably an even more significant culture change challenge, as it is far more values-oriented and personal. An inclusive culture is about everyone and ensuring they are working in an environment where anybody and everybody is treated fairly and equitably.

Despite most people openly advocating the concept of inclusion and fairness, the reality is that some employee’s true thoughts on the matter are much more complicated. This is reflected in the level of debate and discourse that we see across social media and society. These slightly more complex thoughts and feelings still exist despite many people believing it is the morally right thing to do and the research evidence showing that it has far-reaching business benefits including increased profitability, productivity, and innovation.

As a consequence, if an organisation is keen to make their culture more inclusive, they need to recognise the size of the challenge that they are taking on. This is not to intimidate anyone but to be realistic about the effort needed to tackle this issue successfully.